Kits distributed, by variant and city
The base unit of our work. Counted at handoff by the outreach team, reconciled against inventory monthly so the number can't drift.
Impact & transparency
The numbers, including the ones that don't flatter us.
Most impact pages are marketing. This one is a commitment: here is exactly what we count, how we count it, when we publish it, and what we do when the number is bad.
Measurement
Four numbers that mean something, and one that doesn't.
Plenty of organizations report "people served." It's a nearly meaningless figure — it counts contact, not change. Here's what we track instead.
Route consistency rate
The percentage of scheduled route-nights we actually walked. This is our most important internal metric, because reliability is the program. A route we skip is a promise we broke.
Replacement requests
People coming back for a replacement is a good sign, not a bad one — it means the tool got used, and it means we're trusted enough to ask again. We watch the reasons: lost, stolen, broken, confiscated.
Warm handoffs completed
Not referrals given — handoffs where the person actually connected with the service. Verified with the receiving organization, with the individual's consent, and counted at zero when we can't verify it.
Requested-but-unavailable log
Every time someone asks for something we don't have, a volunteer logs it. This is how the kit contents change over time, and it's the closest thing we have to being told what to do by the people we serve.
Identifying data about recipients
We do not collect names, photographs, case notes, or demographic profiles in exchange for a safety kit. It would make our reporting prettier and our recipients less safe. We chose the recipients.
Live dashboard
Where we are right now.
Updated at the close of each quarter, within 45 days. If a figure is missing, it's because we don't have it verified yet — not because it's unflattering.
- —Kits distributedFirst report publishes at quarter close
- —Route consistency rateTarget: 95% of scheduled nights
- —Hygiene bags deliveredIncludes period care in every women's bag
- —Warm handoffs verifiedCounted only when confirmed by the partner
Why these are blank: we are a young organization, and we would rather show you an honest dash than an invented number. Every figure here will be posted with the date it was verified and the method used. If you want to be told when the first report lands, ask us or subscribe below.
The 10% Promise
The Teen & Women's Dignity Fund.
Ten cents of every dollar is moved into this fund before any other spending decision is made — not after expenses, not "up to," not when there's surplus. First.
It exists because the needs it covers are the ones that get cut first everywhere else. Period products are the most requested and least donated item in street outreach. Safe storage for a teenager's backpack has no funding stream. An emergency night indoors for a woman who can't go back to where she was is not a line item in anyone's budget. So we made it one, and we made it non-negotiable.
What it pays for
- Period products, in every women's and youth kit, always
- Hygiene supplies and replacement clothing
- Emergency nights indoors when someone cannot safely stay where they are
- Safe storage for belongings and documents
- Transportation to shelters, clinics, and appointments
- ID and vital document recovery fees
- Referral partnerships with youth and DV organizations
Fund reporting
Tracked separately, reported quarterly.
| Opening balance | — |
|---|---|
| Contributions received | — |
| Disbursed to program | — |
| Closing balance | — |
Reported at each quarter close alongside a plain-language note on where the money went. Unspent balance carries forward — it is never swept into general operations.
Give directly to the Dignity FundThe uncomfortable section
What we got wrong.
Every organization makes mistakes. Most just don't write them down. This section is permanent, and it only grows.
Early kits
We included battery-powered flashlights
They died, and nobody had AAAs. We switched to rechargeable USB-C lights and started including power banks. Lesson: anything that needs a consumable you can't obtain isn't a tool, it's a countdown.
Early kits
We branded the pouches
A logo turns a bag into a label that says "this person received charity," and that can make someone a target. Pouches are now neutral and unbranded. Lesson: our visibility is not more important than their safety.
Early outreach
We treated food as the default offer
People asked for socks, light, and phone charge far more often. We were solving the problem we imagined instead of the one in front of us. Lesson: ask first, every time, and log what we didn't have.
Ongoing
We're still too small to promise every route
We have turned down requests to start in cities where we could not guarantee a year of consistency. It feels bad and it is the right call. Lesson: a broken promise costs more trust than a missing program.
Governance
Who decides, and who checks.
Board oversight
A working board with finance, legal, public health, and lived-experience seats. It approves the annual budget, reviews quarterly financials, and holds the only authority to change the 10% allocation — which requires a supermajority.
Conflict of interest
Every board member and officer signs an annual conflict-of-interest disclosure. Related-party transactions require recusal and are disclosed in the annual report, regardless of amount.
Whistleblower protection
Anyone can report a concern about our conduct or finances without retaliation, in writing or anonymously. Reports involving leadership route directly to the board chair.
Gift acceptance — we can't be bought
We decline gifts that require us to screen recipients by sobriety, faith, immigration status, or gender identity; that demand recipient photographs; or that conflict with our mission. The policy is published, and we've already used it. Declined gifts are reported to the board with the reason.
Data protection
Donor and volunteer data is never sold, rented, or traded. Recipient identifying data is not collected in the first place. See our privacy policy.
Independent review
We commit to an independent financial review once annual revenue crosses the threshold where one is meaningful, and to a full audit at the level required by our state — whichever comes first.
Transparency isn't a page. It's a habit.
Subscribe and you'll get every quarterly report, including the quarters we'd rather not talk about.